Your Local Nerd in Conway
Conway, Greenbrier, Vilonia, Mayflower and Morrilton, then up to Clinton and Fairfield Bay. Type your ZIP when you book and the page tells you whether a Local Nerd drives to your address and exactly what the visit costs.
Pick a time, we come to your door, and you agree to the rate before we start. Remote help works too when that's faster.
In person from $110/hr. $39 books it, and the rest is charged when the work is done. Remote help $39 for 30 minutes. Card only, no cash or checks. You agree to the rate before we start.
If it plugs in and nobody can figure it out, we can help.
Ask anything you like. We'll explain what we're doing while we do it.
Wi-Fi that reaches the whole house
The back bedroom with no signal, the guest network nobody can remember, the router hidden in a closet doing its best. Usually the fix is placement, and your plan is fine.
Computers that have gotten slow or strange
Slow, cluttered, full of things you didn't install. We'll clean it up, get it current, and set up a backup that runs on its own.
TVs, streaming and “where did my channel go”
New TV set up, streaming apps sorted out, remotes that work, and one clear explanation of which button does what.
Phones and tablets, set up your way
New phone and everything is in the wrong place. We move it all across, sort the photos out, and make it readable again.
Learning it at your own pace
We'll slow down or write the steps out for you whenever you ask. Learning it once beats calling somebody every month.
Doorbells, cameras and smart home gear
Doorbells, cameras, speakers, thermostats and lights, set up so they notify the right phone and you can find them when you need them.
Printers that won't print
Wireless printers drop off the network all the time. We'll get yours connected, printing and scanning, and explain why it keeps disappearing.
Scams, pop-ups and “is this email real?”
If something on the screen is trying to scare you into calling a number, that's the scam. We'll clean it up and show you how to recognize it.
What tech help looks like around here.
Conway is a college town three times over, so the rentals around UCA and Hendrix turn over every August and the Wi-Fi gets set up in a hurry by whoever moved in. Out in Greenbrier and Vilonia the subdivisions are new and the houses are big, which is its own Wi-Fi problem, and past Morrilton the question is which internet service reaches the house at all.
Patient, unhurried help, especially for the 55+ crowd.
Fairfield Bay and the lake country north of here are full of people who retired to a quieter place and brought a tablet, a printer and a television that all want updating. We sit down, go at your pace, and write things down if you want them written down.
Towns we reach in Conway & Faulkner County.
Our service area is measured in miles from downtown Conway, and the hourly rate steps up the farther we drive. That is 27 towns across Arkansas, covering Faulkner, Conway, Van Buren and Perry counties.
| Band | Towns | In-person rate |
|---|---|---|
| Within 25 miles | Conway, Wooster, Menifee, Mayflower, Greenbrier, Plumerville, Bigelow, Springfield, Houston, Vilonia, Roland, Enola, Morrilton, Solgohachia, Guy, Damascus, El Paso, Perry and 3 more nearby towns | $110/hr |
| 25 to 50 miles | Bee Branch, Scotland, Choctaw, Clinton, Fairfield Bay, Shirley | $130/hr |
Not sure which band you're in? Check your ZIP and you'll see the answer for your address before you book anything. Want to talk it through first? Have a Local Nerd call you first, free and with no obligation.
Help for a parent who lives in Conway.
Somebody two states away is worried that Mom can't get the TV back to normal, or that Dad keeps getting locked out of his email. You can arrange it for them. Book the session or gift a membership and we'll handle it with them directly, at a time that suits.
Send a NerdWhat people in Conway ask us.
Does somebody come out to Conway?
The ZIP check when you book answers that for your street: if a Local Nerd comes out to your address, the visit books at the rate shown. The list on this page marks every town a Local Nerd reaches today.
I'm between Conway and Little Rock. Which page is mine?
Whichever downtown is nearer your house, and the ZIP check settles it. Mayflower and Vilonia are Conway's; Maumelle and Sherwood are Little Rock's. The rate is the same either way.
How much does tech help cost in Conway?
Remote help is $39 for a 30-minute session. In-person visits are $110 an hour within 25 miles of downtown Conway and $130 in the 25 to 50 mile band, and the higher rate is how we pay for the drive. Farther-out addresses are served remotely today, or by a drive from a neighboring Local Nerd. Type your ZIP when you book and you'll see the answer for your address. A $39 deposit books an in-person visit and the rest is charged after your Local Nerd finishes and you sign off on the work. Nerd on Call membership is $14.99 a month and includes two remote sessions and an in-person visit a year, plus 20% off anything extra. You always agree to the rate before we start.
Do you help older adults in Conway with technology?
Yes, and please ask. We take our time and we don't assume you already know what a setting is. Tell us you'd like to understand it and we'll teach you as we go.
Do you fix broken devices, or just set things up?
We fix them. Slow, frozen, locked out, won't connect, won't print: that's the job. The one thing we don't do is open a device up to replace a screen, a battery or a part. If that's what your problem turns out to be, we'll tell you as soon as we know.
Every town is better off with a Local Nerd who lives there.
We look for a Local Nerd who knows the area, likes people, and is good at explaining things. Set your own availability, keep the majority of every booking, and help your neighbors. See what being the Local Nerd in Conway involves or apply here.