Your Local Nerd is just down the road.
Tell us what it's doing in your own words. A friendly Local Nerd who lives near you, interviewed and background-checked, sits down with you and sorts out the Wi-Fi, the computer, the phone, the TV or the printer, then explains it in plain English.
$39 books your visit. The rest is paid when the work is done. Rather talk it over first? We'll call you, free.
Local Nerds making house calls in Arkansas. Each one interviewed and background-checked before their first job. One flat hourly rate, no estimates, no upsell.
Find the Local Nerd nearest you in Arkansas.
… checking today's house calls
Type your ZIP or tap your city to see what a visit costs and how soon someone can come. Filled dots have a Local Nerd now, dashed dots are opening soon.
Plain prices, and $39 books it.
You never need a membership to book; pay for one visit at a time, in person or remote. If you call on us more than once or twice a year, you'll likely come out ahead with Nerd on Call.
Help by phone
Quickest and least expensive, for trouble a Local Nerd can sort out without being in the room.
- Locked out of email or a password
- A sluggish computer or scam pop-ups
- Setting up a new phone or tablet
- Often same-day, usually within the week
A Local Nerd at your house
When it helps to have somebody standing in the room: Wi-Fi that won't reach the back bedroom, a new TV to get working before the Hogs kick off, or the gadget the grandkids set up that nobody else can run.
- Weak Wi-Fi and internet that keeps cutting out
- A new TV, soundbar or streaming box, hooked up
- Printers, cameras and smart-home gadgets
- A new computer, set up with what was on the old one
Prefer to book with a person? Call 501.401.9501 and we'll get you on the calendar.
Not sure what it is? We'll call you first, free.
Describe it however you can. "The computer's acting up again" is plenty. We call you back at no cost and no obligation, tell you honestly whether it's something we fix, and pair you with the right Local Nerd for it.
If it isn't our kind of job, you'll hear that from us, along with who to try instead. If it is, book while we're on the phone or take your time deciding.
Nerd on Call: a Local Nerd on retainer.
It's one membership for everybody in the house, and the visits that come with it are worth more than a full year of dues on their own.
- Two remote sessions a year, by phone, with screen sharing if it helps
- One in-person visit a year at your registered address. It covers the first hour at the $110 rate; if you live farther from downtown, you pay the difference for that hour when you book
- 20% off labor on every extra visit you book
- A courtesy text line to your Local Nerd for small questions, with no clock running and no 1-800 number
- 30-Day Happiness Guarantee, and no contract: stop whenever you like (the early-cancellation adjustment may apply once)
Thinking of your folks, or a friend from church? Gift a Nerd on Call membership. Already a member? Sign in.
If it's broke, we fix it.
The same Wi-Fi and printer trouble turns up in a Hillcrest bungalow and in a lake house in the Ozarks. We fix it for Arkansas homes and small businesses at your kitchen table, up to 75 miles from downtown of each city we serve, or over the phone anywhere. The one thing we don't do is open a device up for hardware repair; if the trouble turns out to be hardware, we'll tell you plainly and point you to a good repair shop.
A computer that crawls
Takes forever to start, freezes in the middle of an email, or won't start at all. We clear it out and get it moving again.
Wi-Fi that won't reach
A signal that quits in the back of the house, or drops in the middle of the ballgame, or a new router still in its box. We get it sorted.
Phones and tablets
A new phone set up with the old one's photos and contacts, backups, and the setting that changed all by itself.
TVs and streaming
New TV, soundbar, streaming apps, Alexa or Google, hooked up and working. We set it up; we don't mount it.
Locked out or hacked
A forgotten password, or somebody else got into the account. We get you back in and make it secure.
Scam pop-ups and viruses
A warning that says to call some number right now. We tell you what's real and clean up what isn't.
We also fix a computer that won't turn on, a printer that won't print, your internet service, and patient help for your folks.
A few quick answers.
Can I just pay for one visit?
Yes, always. A membership is never required, and a single visit is booked at the regular price. Nerd on Call makes sense if you use us a few times a year: the included visits pay back most of the dues, the 20% off makes up the rest when you book extra, and there's somebody to text when a small question comes up.
Who comes to the house?
A Local Nerd we interviewed ourselves, who then passed a background check by an independent screening company, paid for by us, before their first job. They give their personal details straight to that company, never to us, and they sign an agreement covering how they act in your home, how they handle your information, and what they will and won't touch.
What does a visit cost?
Remote help is $39 for the first 30 minutes. A house call is by the hour, and the rate is set by the city that serves your area and how far your address is from its downtown: from $110 an hour within 25 miles, higher between 25 and 50, and higher again between 50 and 75. Your ZIP shows yours before you book. There's no separate travel fee. Past the first block, time is billed in 30-minute increments at the same rate. You pay a $39 deposit online when you book and the balance when your Local Nerd is done.
How soon can somebody help?
Remote help is often the same day and usually within the week. Choose the earliest open time when you book, or call 501.401.9501 and we'll find the first opening.
More on rescheduling, paying, and the things we leave alone: read the full FAQ
Whenever you're ready.
Booking online takes under a minute, and if you'd rather talk it through, a real person picks up the phone.
Or keep a Local Nerd in your pocket. The Nerd on Call app is free on iPhone and Android.
Good with tech and live around here? Become a Local Nerd.