internet service

Paying too much for internet?

We don't sell internet service and we don't work for any provider. We sit down at your table, read your bill, and tell you what's available at your address and what it would cost.

$39 books an in-person visit and comes straight off the price. Remote help is $39 for 30 minutes. Card only, and you agree to the rate before we start.

Nobody on that phone call works for you

The number on your bill belongs to the company sending you the bill. The fellow at the store works on commission. The comparison website that came up first is paid per sign-up. They're answering your question for whoever pays them.

We take no commission from any provider, we don't resell service, and we don't get paid differently depending on what you decide.

The usual suspect is a promotional rate that ended a while back without anybody mentioning it.

What's available on your road

Most people know about the one or two providers that mail them flyers. In much of rural Oklahoma there are more options than there were two years ago, including fixed wireless from a tower you can see from the yard and satellite that finally works, and almost nobody is told when a new one reaches their address.

We check it with you, at your address, including the ones that don't advertise. Then we tell you whether a change would save you money or whether you already have the best deal on your road. If you're already fine, we'll say so.

Try these first

Some of these fix it outright, in ten minutes, and save you the visit.

  1. Find the line on your bill marked equipment rental, modem lease or gateway fee. It's often $10 to $15 a month for as long as you have the service. In many cases you can buy the same box once for about what you pay to rent it for a year.
  2. Look for the words promotional, introductory, or for the first 12 months. If you can't find them, compare this month's bill against one from two years ago. A price that crept up after a promotion expired is the usual culprit.
  3. Count what your house does at once. Two people streaming one show each and a phone don't need gigabit. The top tier does nothing you can see if nothing in the house can use it.
  4. Run a speed test and compare it against the speed you're paying for. If you're well short of it, call your provider about that first.
  5. Check the bill for extras nobody watches: a second box on a television in a spare room, a sports package, a phone line on a wall jack nobody has used since 2012.

What we don't do

We don't do hardware repair, the kind that needs parts or a soldering iron. Better to know before anybody drives out.

  • We don't sell internet service, sign you up for anything without you in the room, or take a commission from any provider. You make the call and the account stays in your name.
  • We can't make a provider build to your address. If nothing good reaches your road, we'll tell you that up front.
  • We don't drill through walls, run wiring inside them, or do electrical work. If your house needs a cable run through the attic, you'll want an installer for that part.

What it costs

$39 books an in-person visit, and it comes straight off the price of the visit. Our hourly rate steps up with distance from downtown of the city that serves your area: $110 an hour within 25 miles, $130 in the 25 to 50 mile band, and $145 in the 50 to 75 mile band. That's how we cover the drive, so there's no separate travel fee.

Remote help is $39 for a 30-minute session and starts with a phone call at the time you picked. If you use us a few times a year, Nerd on Call is $14.99 a month and includes two remote sessions and an in-person visit each year.

Cards only. Local Nerds aren't permitted to accept cash or checks, so you'll never be asked for either at the door. Full detail is on the FAQ.

Rather talk it through first? Have a Local Nerd call you, free, no obligation.

Where we go

In-person visits reach up to 75 miles out from downtown of each city we serve, whichever state that address is in. Remote help works anywhere. Check your address on the ZIP checker, or see the whole state on the map.

Questions folks ask

Do you sell internet service?

No. We aren't a reseller and we take no commission from any provider, so we have no reason to steer you anywhere. We read your bill, tell you what reaches your address, and tell you if what you already have is the best deal available to you.

Can you help me lower my internet bill?

Often, yes. The usual savings are equipment rental you don't need, a promotional rate that expired without anybody telling you, a speed tier far above what your house uses, and bundled extras nobody watches. We go through the bill line by line.

How do I find out what internet is available at my address?

We check it with you, including the providers that don't advertise out here. In much of rural Oklahoma there are more options than there were two years ago, including fixed wireless and satellite, and most people are never told when a new one reaches their road.

Will you set up the new service when it arrives?

Yes. We set up the new equipment, put every device back on, and make sure the printer, the smart TV and the security camera come across too. Those are the ones that usually get forgotten.

What does it cost to have someone look at my internet bill?

We bill by the hour, and the rate depends on how far your Local Nerd drives; the three rates are on this page under What it costs. Plan on an hour.

What if the answer is that I already have the best deal?

Then we tell you that, and you can stop wondering. It's an answer nobody selling service has a reason to give you.

Other things we help with